Dec 14, 2022
Joe Rush is the Owner of Rush Automotive. He opened his first location in Round Rock, TX in 2011 with just three employees. Since then, Rush Automotive has grown to nearly 50 employees across five locations. The motto at Rush Automotive is “Caring for People and Cars.” As a culture-based company, Rush Automotive works hard to live out that motto.
People often talk about the culture at their workplace. Is it a positive culture? Is it negative or toxic? Can customers notice the culture the minute they walk through the door? Everybody wants to work in a positive culture, but how do you build one? If you’d like to hear an informative and inspiring conversation about culture building, don’t miss this episode of Gain Traction!
When it comes to building a positive culture in the workplace, multiple factors are in play. According to Joe Rush, of Rush Automotive, it boils down to “the genuineness of the relationship that my leadership team has with each individual employee, the genuineness that I personally have, in my role, with each employee.” Joe has learned that when you care for your people, they care for the customer.
On this episode of Gain Traction, Mike Edge and Joe sit down for a conversation all about culture. They discuss the keys to building a positive culture and why it’s important for customer relations. They also talk about a healthy culture’s effect on limiting employee turnover. When people come to work for Joe, he says, “this is the last job they’re ever going to have.” Find out how he makes that happen on this episode of Gain Traction!
This episode is brought to you by Tread Partners.
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